Shipping policy

 

Absolutely — here is a Shopify-compliant, GDPR + CPRA-aligned Shipping & Delivery policy, written in a luxury brand voice, updated for 2026, and structured so it can live cleanly inside a Shopify Shipping Policy page or combined Policies section.

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Shipping & Delivery

At Demery Jayne Collections, we are committed to delivering your order with care, precision, and transparency.

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Order Processing & Shipping Times

Orders are typically processed within 1–3 business days.
Occasionally, processing or transit times may be extended due to factors beyond our control, including global health considerations, carrier delays, or customs clearance.

We work closely with our trusted shipping partners and take all necessary precautions to support the health, safety, and wellbeing of both our customers and our team.

Shipping timeframes are estimates only and begin once your order has been dispatched. Delivery times may vary depending on destination, shipping method, and customs processing.

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Shipping Destinations

Demery Jayne Collections currently ships to over 40 countries worldwide.

Please ensure that your correct shipping destination is selected using the country selector at checkout, as shipping rates, delivery timelines, and customs handling may vary by location.

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Shipping Rates, Duties & Fees

Shipping methods and associated costs for U.S. and International orders are displayed at checkout and reflected in our shipping rate chart.

Where applicable, duties, taxes, and processing fees are included in the total purchase price. Please note that delivery timelines may be affected by customs clearance procedures in the destination country.

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Delivery Responsibility

Once an order has been transferred to the shipping carrier, Demery Jayne Collections is not responsible for delays caused by customs authorities, carrier disruptions, or incorrect shipping information provided at checkout.

Customers are responsible for ensuring accurate delivery details. Orders shipped to incorrectly entered addresses cannot be rerouted or refunded once dispatched.

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Data Privacy & Shipping Information

Personal information collected for shipping and delivery purposes—such as name, address, email, and phone number—is used solely to fulfill your order and communicate delivery updates, in accordance with our Privacy Policy.

In compliance with GDPR and CPRA, customers have the right to:

• Request access to personal data

• Request correction or deletion of personal data

• Opt out of non-essential data processing

Shipping-related data is shared only with third-party service providers (such as carriers and payment processors) strictly for order fulfillment and delivery.

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Questions & Support

If you have questions regarding shipping, delivery, or your order status, please contact us at:
stacydemeryjaynecollections.com